Privacy Policy

Effective Date: October 30, 2026

5 Ash Construction (“5 Ash Construction,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, share, and safeguard your information when you visit our website, 5ashconstruction.com (the “Website”), or contact us about our services.

Please read this Privacy Policy carefully. If you do not agree with it, please do not use the Website.

1. Information We Collect

A. Information You Provide

When you contact us, request an estimate, or submit a form, you may give us:

• Name
• Email address
• Phone number
• Company name
• Project address or details
• Anything else you choose to include in a message or inquiry

B. Information Collected Automatically

When you visit our Website, we and our service providers may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Website
• Referring website or search term
• Unique identifiers stored in cookies or similar technologies

C. Information From Third-Party Data Providers

We use third-party data providers, including AudienceLab, to help us identify visitors to our Website. These providers may match information from your visit, such as your device, browser, or IP address, with other information they hold, which may include your name, email address, and other contact or demographic details. We may combine this information with information you give us directly.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates and services
• Communicate with you about our services, promotions, and updates (you may opt out at any time)
• Operate, maintain, and improve the Website
• Analyze Website traffic, usage trends, and performance
• Identify visitors to our Website and measure how well our marketing works
• Show you relevant advertising on other websites and platforms
• Comply with legal obligations, protect our rights, and prevent fraud or misuse

3. Cookies and Tracking Technologies

Our Website uses cookies, pixels, and similar technologies to collect usage information and to support our advertising. When you first visit our Website, a cookie banner asks for your permission before non-essential cookies and tracking technologies are used. You can accept or reject non-essential cookies, and you can change your choice at any time through the cookie settings on our Website.

You can also block or delete cookies through your browser settings, though some parts of the Website may not work properly if you do. For more detail, see our Cookie Policy.

4. Advertising, Retargeting, and Visitor Identification

We and our advertising and data partners, such as Meta and AudienceLab, use cookies, pixels, and similar technologies to understand how visitors use our Website, to identify visitors through third-party data providers, and to show you relevant ads on other websites and platforms. This may include sharing hashed (encrypted) contact information, such as an email address, with advertising platforms so they can match you with ads.

We also use Google Analytics to understand Website traffic and performance.

You can opt out of personalized advertising through your device or browser settings, or at aboutads.info/choices and optout.networkadvertising.org. To ask us not to use your information for advertising, contact us using the details in the Contact Us section below.

5. How We Share Your Information

We do not sell your personal information in exchange for money. However, sharing identifiers such as hashed email addresses with advertising partners for targeted advertising may be considered a “sale” or “sharing” of personal information under some state privacy laws. You can opt out as described in the Advertising, Retargeting, and Visitor Identification section above.

We may share information:

• With service providers who help us operate the Website or deliver our services (for example, hosting, analytics, and email platforms)
• With advertising and data partners such as Meta and AudienceLab, as described above
• To comply with legal requirements, court orders, or law enforcement requests
• To protect our rights, property, or safety, or those of our customers or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets

We require service providers that handle your information on our behalf to keep it confidential and use it only for the services they provide to us.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or request restriction of certain processing
• Opt out of targeted advertising and the sharing of your information with advertising partners
• Opt out of marketing communications
• Withdraw consent at any time, where we rely on your consent

To exercise any of these rights, please contact us using the details below.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

10. Children’s Privacy

Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of the Website after changes means you accept the updated policy.